Frequently Asked Questions

Everything you need to know about shopping with Insider World.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range between 10-15 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn garments with original tags attached. Please ensure items are free from makeup marks, perfumes, or signs of wear to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

Insider World accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials ethically sourced?

Yes, at Insider World, we prioritize sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly fabrics whenever possible.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.